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Receiving Incoming Faxes

One of the main advantages of a fax server is the capability of routing inbound fax messages to the different users. ActiveFax supports various methods of inbound fax routing. The most reliable method is using a dedicated direct dial number for each user. That way fax messages can be sent directly to individual users; the number of misrouted messages normally tends to zero with that type of routing. Due to technical reasons, direct dial numbers are only available when using an ISDN adapter or a DID (Direct Inward Dialing) capable modem or fax board.

Another way of inbound fax routing is CSID routing (sender identification). When using that routing method, a phone book entry with the senders fax number (CSID) is mapped to a specific user. Inbound fax routing can also be done based on the modem (fax number) a fax is received on. When using that method, specific user entries are mapped to the available modems (fax numbers).

Notification of new fax messages can be done in multiple ways. When using the fax client, the receipt of new fax messages can be signaled with a popup window on the client computer. Beside that it is also possible to automatically print incoming fax messages. The automatic printing function can be configured to different printers for the single users, so it would be possible to print inbound fax messages directly on a users workplace printer. To save paper and expenses it is also possible to print fax messages in compressed format. That way, multiple pages of a fax messages will be scaled down and printed on a single sheet of paper. Additionally it is also possible to automatically forward fax messages to multiple email addresses or to automatically export the faxes to a predefined directory.