Some people dream about designing the world's best CRM software. We didn't dream........ we did it!

DEKSI CRM is the world's most powerful and FEATURE RICH true web-based, multi-platform and scalable Customer Relationship Management solution in JAVA with a rich user interface. DEKSI CRM product can be run in a Global Internet Network as a true web-based application and/or in a Company Local Network as a local network application and/or as a desktop application. As DEKSI CRM product is a true web-based application you can install it on any web server (on your company web server or on web server of any Internet Provider) and use DEKSI CRM product as Hosted, on Demand Software as a Service application. DEKSI CRM product provides your company with the capabilities what you need to automate your business allowing employees working at different distributed working places: at home, at company offices and selling/buying goods and services traveling around the world. Moreover, DEKSI CRM product can be run on any operating system with Java support (e.g. Windows, Linux, etc.) with one common rich interface for Internet and Intranet users.

DEKSI CRM comes complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and employee management, shared calendar, reminders and event notifications, instant messaging and chat, emails and spell checking and much more! DEKSI CRM offers a wide variety of different features and helps set the new standard for excellence in CRM software.

DEKSI CRM FEATURES

ONLINE MARKETING & eCOMMERCE.

To increase your sales values you should use Global Internet Network capabilities to provide online access to information about your products and services and provide your customers and prospects with the ability to order and buy your products and services around the clock. Online marketing integrates DEKSI CRM with osCommerce Online Store and they together provide for you a rich set of online marketing and e-commerce functionality that allows you automatically fill up Online Store with up to date information about your company products/services from DEKSI CRM Online Products repository, publish this information in Internet, receive online customer's orders from Internet directly to DEKSI CRM Online Sales Order repository and sell your products/services on Internet using out-of-the-box online shopping cart functionality. You can download adjusted osCommerce installation here.

ACCOUNTS & CONTACTS.

To increase the effectiveness of your business you should keep all available information about your customers, suppliers , prospects and contact persons in accounts repository and contact persons repository. Detailed information is stored, starting from general information about accounts and contact persons and finishing a history of all relationships (phone calls, meetings, emails etc.).

PRODUCTS (SERVICES).

To provide your sales team, customers and prospects with complete and up to date information about your products you should register and keep needed information about them in a repository of company's products and services. Company's products can be classified and grouped into product categories (families). Different customized products' certificates and tags can be easily printed.

ACTIVITIES & CASES.

To increase effectiveness of your work and customer satisfaction you should plan and register phone calls, meetings and to-do's as well as any other user-defined relationship types.

SALES (CUSTOMER) CONTRACTS.

To be up on long term relations with your customers you should prepare, register and check up all types of customer contracts and monitor the sales process from inquiry to completion. 

SALES QUOTES & ORDERS.

To increase your sales values you should generate accurate quotes, place orders, confirm product availability, and track order status. Sales orders can be processed by Delivery, Invoice and Payment functions of DEKSI CRM. 

SALES INVOICES & PAYMENTS.

To increase your sales values you should create and print invoices, register customer's payments and track the invoice status. Sales Orders and Deliveries can be processed by Invoice and Payment functions of DEKSI CRM. 

SALES COMMISSION MANAGEMENT.

To calculate individual commission amount for your sales persons automatically you should specify commission calculation rule and register sales orders and invoices of your salespersons. 

POINT OF SALE.

Allows you to sale products in easy and simple way at any Point of Sale (shop, cafe, kiosk, hairdressing saloon, etc.) and print receipts on the Receipt Printer. 

PURCHASE (SUPPLIER) CONTRACTS.

To be up on long term relations with your supplier you should prepare, register and check up all types of supplier contracts and monitor the purchase process from inquiry to completion.

PURCHASE AUTOMATION.

To supply your sales team and customers with required products you should register purchase orders and track their status. Purchase orders can be processed by Delivery, Invoice and Payment functions of DEKSI CRM.

STOCK MANAGEMENT.

To manipulate and manage your stock with enhanced accuracy and marketability to your customers you should register, maintain and keep history of all products' movements through your stocks.

PRODUCTS SUMMARY.

Allows you based on contracts, sales and purchase orders and deliveries, stocks and your future plans to create automatically the products summary charts to analyze and control the situation with product’s quantity in sale and purchase processes as well as in stocks for any future period starting from current date.

BUSINESS ANALYSIS & REPORTS.

To be up on your business effectiveness you should analyze sales by managers, products, customer segments; analyze the effectiveness of company's sales team, generate activity reports etc. 

EMAILS.

To be up on email activity of all your company's employees you should use the repository of emails and mailboxes. Your company's employees should use the internal email client which provides complete email functionality (POP3/IMAP protocol support) to quickly receive, create and send messages. Or they can use MS Outlook email client and then export email messages to this repository.

REMINDERS, EVENT NOTIFICATIONS, CHAT.

The program sends the reminder messages to you automatically based on: reminder dates in Activities repository, birthday dates in Contact Persons repository, established dates in Accounts repository. The program sends the event notification messages to you automatically for the following events: new email arrival, new online sales order arrival, new online request for quote arrival, new online feedback message arrival. Also your company employees can communicate with each other in chat room.

MS OUTLOOK INTEGRATION.

You can use the DEKSI CRM Outlook integration tool anywhere you have Microsoft Outlook installed - on your laptop, home PC, or computer in the office. DEKSI CRM software will give users the flexibility to continue to use existing email management software like Microsoft Outlook, as an alternative to using the fully functional DEKSI CRM mail system.

EMPLOYEES ADMINISTRATION.

Register and store all needed information about your company employees :contact information, skills, training, policy violations and much more.

SALES, STOCK & PURCHASE PLANNING.

To increase your sales values and supply your sales team with required products you should plan sales values for future periods, track real values and compare real values with planned values. To supply your sales team with required products you should plan purchase and stock values for future periods, track real values and compare real values with planned values.

EMPLOYEE CONTRACTS.

Manage employee contract information: position, department, salary, additional and illness payments, corporate functions and company instructions, and more.

DOCUMENT LIBRARY.

To lighten the work of your company's employees you should automate the process of document search, creation, modification, categorization and version control. You should place presentations, interesting articles, working procedures, etc. in library of company's documents.

PROJECT MANAGEMENT.

To increase effectiveness of your work you should plan, maintain and control projects and tasks carried out by your company.

EMPLOYEE WORKING TIME MANAGEMENT.

To be up on your business effectiveness you should schedule, control and analyze working time of company’s employees in accordance with related works (jobs).

TRIP MANAGEMENT.

To lighten the work of your company's employees you should automate trip expenses calculation. To decrease your company's expenses you should plan and control all trips of company’s employees.

RESOURCE RESERVATION.

To increase effectiveness of your work you should schedule and reserve meeting rooms, resources, equipment, facilities, vehicles and more.

REQUISITION MANAGEMENT.

To increase effectiveness of work of your employees you should provide them with ability to place requests for required items in requisition repository.

IMPORT FROM ANY XLS OR CSV FILE.

To easily migrate from third-party software to DEKSI CRM you can import information about accounts (customers, suppliers, prospects, etc.), about contact persons and about products/services from any XLS or CSV file.

EXPORT TO MS EXCEL AND ADOBE PDF.

You can easily export all of DEKSI CRM reports and lists to MS Excel or Adobe PDF format files.

EXPORT TO BOOKKEEPING.

To provide complete integration of your DEKSI CRM solution with your bookkeeping solution you should export invoices, payments and trips expenses from DEKSI CRM to your bookkeeping solution.

USER INTERFACE COLOR SCHEMES.

DEKSI CRM supports different types of user interface themes.

REQUIREMENTS:

Server: 512MB RAM. Windows NT, 2000, XP, VISTA compatible.
Client: 128MB RAM. Windows NT, 2000, XP, VISTA compatible.