Technical Support

We offer all our customers the DEK Customer Care Commitment.

If you have technical questions related to the usage of any our software products, whether you are considering purchasing software, or are one of our current customers, you can reach our Technical Support department:

We provide customized online forms to prompt you for all the necessary information needed to best assist you with your particular product:

  • DEKSI Bandwidth Monitor
  • DEKSI Network Administrator
  • DEKSI Network Duo
  • DEKSI Network Inventory
  • DEKSI Network Monitor
  • DEKSI Network Monitoring Suite
  • DEKSI Network Suite

You are welcome to use This Form to send us a message if you have any technical questions.

Technical Support is provided on an email basis during normal business hours Monday thru Friday only.